The Canyon Alliance Resource Hub

This page is curated by the Communications and Resilience & Public Space Committee to help our community prepare, connect, and thrive in the face of challenges, from wildfire readiness to neighborhood safety and beyond. We update it as things change, so check back often.

Urgent: Call First

Immediate threat to life or safety: 911
Suicide & Crisis Lifeline: 988
Power outage or hanging wire (LADWP, 24/7): 800-342-5397
County Public Works (24/7 dispatch): 800-675-4357
City services (MyLA311): app, lacity.gov/myla311, or call 311 or 213-473-3231

A hanging wire or a tree touching power lines

  • Where to start: LADWP at 800-342-5397.

  • What to do: Stay clear of the wire and report its location. Call 911 as well if there's immediate danger.

Water or mud threatening a home

  • Where to start: If anyone is in danger, call 911. For a county storm-impact report, call 800-675-4357. For drainage on a city street, use MyLA311.

  • What to do: Follow evacuation instructions, and don't drive or walk through moving water.

Not sure where to start? For most city-service issues, such as graffiti, streetlights, or a problem on a street, report it through the MyLA311 app. Save the reference number so you can follow up or share it with the council office. Creek-channel issues need a separate county contact, listed under Storm & Flood.

Storm & Flood

Mud, debris, a blocked drain, or flooding on a city street

  • Where to start: MyLA311, through the app, online, by calling 311, or by calling 213-473-3231.

  • What to do: Give the exact location and photos, and save the request number for follow-up.

A fallen tree, debris, or an obstruction in a county flood-control channel

  • Where to start: LA County Public Works 24/7 dispatch at 800-675-4357. The county also lists 888-CLEANLA for dumping and obstructions in drainage channels. For illegal dumping in a channel, call 323-890-4317.

  • What to do: Identify the nearest address or crossing and describe where the obstruction is. Do not enter the channel.

Sandbags or help planning their placement

  • Where to start: LAFD Station 23 at 17281 Sunset Boulevard is a listed location for free sand and sandbags. Call the station ahead to check supplies.

  • What to do: LAFD offers up to 25 ready-to-fill bags per household but doesn't fill, deliver, or install them. For large or specialized jobs, LAFD recommends considering a licensed contractor.

Construction materials or yard debris washing toward a drain or creek

  • Where to start: If it's already obstructing a county channel, call 800-675-4357. If it's obstructing a city street or public right-of-way, submit a MyLA311 request. For illegal dumping in or near a channel, call 323-890-4317.

  • What to do: Include photos, the address, and where the material is moving.

Is the ocean safe after rain?

  • Where to start: Check LA County Public Health's beach advisories or call 800-525-5662.

  • What to do: Check before going in the water, and stay away from posted closure areas and from water near flowing creeks or storm drains.

Fire Preparedness

Questions about home hardening, brush clearance, or Zone Zero

  • Where to start: LAFD's home-hardening guidance at lafd.org/home-hardening. For brush-clearance questions, call the LAFD Brush Clearance Unit at 800-994-4444 or email LAFDbrush@lacity.org. For state rulemaking materials, see the California Board of Forestry's Home Hardening page.

Reporting a brush fire hazard

  • Where to start: Contact form at lafd.org/fire-prevention/brush

Guides you can download

Local fire station: Contact LAFD Station 69, 310-575-8523.

Streets, Power, and Public Spaces

A fallen tree blocking a sidewalk or road, or an unsafe sidewalk or tunnel

  • Where to start: MyLA311 for a city tree, a sidewalk, or an obstruction in the public right-of-way.

  • What to do: Mark the exact location and whether passage is blocked. If there's immediate danger, call 911.

A streetlight or tunnel light is out

  • Where to start: Submit a MyLA311 streetlight-repair request. For a light mounted on a wooden power pole, LADWP asks residents to call 800-342-5397 instead. For tunnel light outages, you can also reach James Masud at 323-913-4727.

  • What to do: Give the pole's location and describe the problem.

A maintenance problem at a park or beach

  • Where to start: For a City park, use MyLA311's park-facility repair request. For LA County beach maintenance, use the county's report-an-issue form or call 424-526-7946.

  • What to do: Give a landmark along with the location. Report unsafe beach conditions to the nearest lifeguard.

Outages, hanging wires, or trees touching power lines: see the Urgent section above. LADWP, 24/7, 800-342-5397.

Power pole or tree clearance (LADWP): 800-342-5397, ladwp.com

Sanitation services and dead animal removal: 800-773-2489, lacitysan.org

Graffiti: Dial 311 (Operation Clean-Up) or use MyLA311.

Abandoned vehicles: 800-222-6366, ladot.lacity.org

Parking enforcement: 213-485-4184

Construction complaints (LADBS): dbs.lacity.gov

Police non-emergency (LAPD): 877-275-5273, lapdonline.org

Neighbors & Community Care

Someone experiencing homelessness appears to need help

  • Where to start: Contact the Pacific Palisades Task Force on Homelessness at info@pptfh.org, or submit an LA-HOP outreach request. For a family with minor children, LA-HOP directs residents to 211. For a medical or mental-health emergency, call 911.

  • What to do: The task force supports local outreach and the LAPD beach detail, and you can learn about its work and donate at pptfh.org. When you make a request, give the person's location, when they're usually there, and the needs you've seen, without assumptions about them. LA-HOP isn't the channel for reporting an encampment or illegal activity.

Animal Cruelty Task Force: 213-486-0450

Animal Shelter (LA Animal Services): 888-452-7381, laanimalservices.com

Your Elected Officials

Maps & Learning

Click to enlarge the resilience map